Gallup has provided us with ample evidence that the single most important relationship we have at work is with our immediate supervisor or manager. They have also shown that employee engagement is directly related to the employee ‘knowing what is expected of them’ and “getting to do what they do best” everyday at work.
It follows that employee development is key to both employee performance and retention. The ability of a manager to Coach for Improved Performance is a crucial element in achieving the twin goals of engagement and high performance.
We provide Coaching skills training that focuses the manager on establishing a high trust relationship and then using their skills and knowledge to build on the talents of the employee, and increase the employee’s knowledge and skills resulting in improved performance.
Creating powerful effective Coaches may be our most satisfying development endeavor.